Open Sesame Inc.
Why Integrated Technical Systems?
Choosing ITS means that the system solution will achieve your business goals, while meeting industry standards and addressing compliance with local regulations. ITS will consult, recommend, assist with the selection, and provide installation and maintenance of the appropriate system solution to meet the project needs. We strive to provide the proper solution; fire alarm, sound, security, access control, or parking systems for your facility, whether that’s a restaurant or healthcare operation, a university or a residential location.
Dedicated members of the ITS service team are available and responsive to our customers’ needs 24 hours per day, seven days per week. This means response time in an emergency situation (such as system failure) is usually within one business day or less. Routine repairs will typically be completed Monday through Friday within 48 hours following placement of the service request.
Throughout our evolution and growth, ITS has remained focused on reliability. ITS technicians maintain the highest levels of certifications so that they never fall short of providing customers with the correct solution for their operations.
We maintain a full staff licensed professionals, including NICET-certified personnel, and project managers who are experts in developing systems that meet code and bring you the most appropriate solution for your operation—and your budget.
ITS offers comprehensive service agreements and maintenance programs. Our Service Agreements add to the bottom line through reduced equipment failure, less paperwork, greater system reliability and increased equipment life-expectancy.
We give you one number to call when you need service. Whether you utilize just one of our services or a full range, we offer all the high-quality products you may require, configured and maintained for your needs by experienced associates to offer a total solution from one source.
ITS maintains our devotion to performing the job correctly, on time, every time. By contacting ITS, you will receive one on one individual attention, product recommendations, a safe and accurate installation and basic training to get you up to speed on programming and using your new system products and solutions.
